Your business,
our voice: Madison’s call center experts
As your Madison-based live agent call center, we blend decades of trust & innovation with a hometown touch in every call.
Proudly based in Madison, WI, we are a recipient of the ATSI Award for 23 consecutive years.
Reliability
An always-on connection to your customers
Get unparalleled service and expertise around the clock. See why we’re Madison’s top choice to be your business’s voice
24×7 live agent availability
Our staff are always on-site right here in Madison, ensuring your calls are answered with professionalism and local charm.
High network reliability
Boasting a 99.99% uptime, we guarantee a dependable and uninterrupted experience.
Staff longevity and expertise
Benefit from our long-tenured Madison team’s expertise, attuned to your needs with local insight
Team
Your needs, our blueprint
Our plans are crafted to meet the unique challenges of local Wisconsin businesses.
Team
Skilled & personable agents
We bring true local expertise & genuine care to every interaction.
- Overflow calls
- After-hours calls
- HIPAA secure messaging
- E-alarms
- Analytics
- Call screening & info-gathering
Services
Comprehensive solutions tailored for success
Elevate your customer experience with our specialized services, integrated to support and enhance local businesses.
Testimonials
Hear from our clients
Local businesses are thriving with our support. Discover their stories and experiences right from our community.
We consistently have clients telling us what a pleasure it is having talked to TAS staff at our call center which has directly improved our relationships with clients and our profit margin.
We’ve worked with this company for many years, and the service we receive is outstanding! Thank you, TAS, for taking care of our after-hours calls all these years. Your excellent service is appreciated!
The team at TAS is an outstanding partner for my business answering service. They are professional and knowledgeable even my customers have commented on what a pleasure it is to talk to them!