Your business,
our voice: Madison’s call center experts

As your Madison-based live agent call center, we blend decades of trust & innovation with a hometown touch in every call.

Sales info
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Proudly based in Madison, WI, we are a recipient of the ATSI Award for 24 years.

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Reliability

An always-on connection to your customers

Get unparalleled service and expertise around the clock. See why we’re Madison’s top choice to be your business’s voice

24×7 live agent availability

Our staff are always on-site right here in Madison, ensuring your calls are answered with professionalism and local charm.

High network reliability

Boasting a 99.99% uptime, we guarantee a dependable and uninterrupted experience.

Staff longevity and expertise

Benefit from our long-tenured Madison team’s expertise, attuned to your needs with local insight.

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Team

Your needs, our blueprint

Our plans are crafted to meet the unique challenges of local Wisconsin businesses.

Customizable solutions

Designed in Madison, for Madison – our solutions perfectly align with your specific business needs and community goals.

Tiered agent system

Our tiered agent system ensures that the most complex situations are handled by our most experienced professionals.

Varied message delivery options

Stay connected your way – be it call, email, text, or file transfer, we cater to Madison’s pace.

Team

Skilled & personable agents

We bring true local expertise & genuine care to every interaction.

In-house training program

We’re focused on continuously enhancing the skills and knowledge of our staff to ensure top-tier service delivery.

Leveraged location

Situated near the University of Wisconsin, our team is uniquely skilled in handling diverse industry needs with a touch of local expertise.

Human-centric approach

We champion direct, person-to-person communication, creating effective interactions that resonate with our community.

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  • Overflow calls
  • After-hours calls
  • HIPAA secure messaging
  • E-alarms
  • Analytics
  • Call screening & info-gathering

Services

Comprehensive solutions tailored for success

Elevate your customer experience with our specialized services, integrated to support and enhance local businesses.

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Testimonials

Hear from our clients

Local businesses are thriving with our support. Discover their stories and experiences right from our community.

J Mason

★★★★★

We consistently have clients telling us what a pleasure it is having talked to TAS staff at our call center which has directly improved our relationships with clients and our profit margin.

Robin K

★★★★★

We’ve worked with this company for many years, and the service we receive is outstanding! Thank you, TAS, for taking care of our after-hours calls all these years. Your excellent service is appreciated!

Lynne Derra

★★★★★

The team at TAS is an outstanding partner for my business answering service. They are professional and knowledgeable even my customers have commented on what a pleasure it is to talk to them!

Get started

Join hands with Madison’s own premier call center and let’s make every conversation count.

Contact us